**Required Clearance: Candidate must have a TS/SCI polygraph clearance at time of application**
Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
Troubleshooting and solving technical issues related to end user equipment hardware and software
Ensuring customer satisfaction is achieved.
Required Skills, Experience, and Education: Minimum education and experience level:
High School/GED with nine (9) years of experience. Equivalent education and experience: Associate’s degree and seven (7) years of experience.
Highly skilled in installing, repairing and troubleshooting VTC devices and systems
Demonstrated ability to read and understand technical manuals and schematics
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Outstanding communication skills to relate with team members and support workers
Preferred: DoD 8570 IAT Level 1 Certification
EOE AA M/F/D/V to EOE AA M/F/Vet/Disability
With the passion to make an impact, BRIDGES solves national security and commercial vulnerability challenges using cyber intelligence. In today’s cyber battleground, our team of elite experts makes BRIDGES an industry pacesetter and agile innovator that delivers success as a trusted partner.
We are hiring top talent for a rapid growth trajectory while maintaining our culture and values of commitment, integrity, respect, and courage. Within the BRIDGES family, our employees are our first priority. We offer best-in-class compensation and benefits, a collaborative atmosphere, and opportunities to develop and advance; ... and we have fun!