Telephony System Administrator

Requisition ID
Job Type
Full Time
Posted Date
1 month ago(2/20/2018 2:11 PM)
Job Location
US-MD-Annapolis Junction
Advisory Services
Comprehensive benefits package including traditional and non-traditional benefits; generous retirement, PTO and professional enhancement.

Position Description

**Required Clearance: Candidate must have a TS/SCI polygraph clearance at time of application**



Responsibilities Include:


Provide overall system administration for an enterprise wide Cisco Unified Communications Manager and related systems.
Plan regular maintenance tasks including updates and upgrades.
Maintain current and accurate documentation of system configurations.
Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.
Administer and monitor voice systems for performance and SLA attainment.
Provide support as needed to lower tier break/fix resolution and move/add/change/deactivation requests for all telecommunications systems.


Required Skills, Experience, and Education: Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required.


Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required.


Five (5) years of additional SA experience may be substituted for a Bachelor’s degree.


Experience with the configuration and administration of common TDM and VOIP telephone call manager systems, such as the Nortel Meridian line of PBXs and Cisco Unified Call Manager.


Large-scale implementation experience with Cisco Voice in a multi-cluster environment and data networking infrastructure.


Working knowledge of H.323 and SIP.


Familiar with Cisco UCS platforms, voice gateways, virtualization, and ESXi.


 Preferred: DoD 8570 IAT Level 2 Certification




EOE AA M/F/D/V to EOE AA M/F/Vet/Disability


About Bridges Inc.

With the passion to make an impact, BRIDGES solves national security and commercial vulnerability challenges using cyber intelligence. In today’s cyber battleground, our team of elite experts makes BRIDGES an industry pacesetter and agile innovator that delivers success as a trusted partner.


We are hiring top talent for a rapid growth trajectory while maintaining our culture and values of commitment, integrity, respect, and courage. Within the BRIDGES family, our employees are our first priority. We offer best-in-class compensation and benefits, a collaborative atmosphere, and opportunities to develop and advance; ... and we have fun!


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